Emergencies flagged as urgent
A flooded kitchen and a dripping tap are not the same call. Captiva scores every enquiry’s urgency, so you know instantly which ones to ring back first when you’re off the tools.
Captiva for Plumbers · Ireland & Northern Ireland
Elbow-deep in a repair? We’ll get the next job for you.
When you’re under a sink or stopping a leak, Captiva answers your missed calls, takes the job details, and sends it straight to your Captiva app, so the burst-pipe callout doesn’t go to the next plumber in the search results.
- Answers calls 24/7
- Keep your own number
- No setup fee
- Cancel anytime
- 14-day free trial
Sound familiar?
- A burst pipe is the fastest phone call in the trade. If you don’t answer, the caller is on to the next plumber in seconds.
- You can’t take a call mid-repair, and callers rarely leave a voicemail. They just ring someone else.
- Bathroom refits and boiler swaps are big-ticket jobs that start as a single phone enquiry.
How Captiva works for plumbers
Every callout captured, 24/7
Leaks don’t keep office hours. Whether it’s 7am before you’re on site or a Sunday-night emergency, every caller gets answered professionally in your business name.
The details you actually need
Name, number, address and what’s gone wrong, sent straight to your Captiva app so you can price the job or head to the emergency without playing phone tag.
Plumbers: your questions answered
- Can Captiva handle emergency plumbing calls?
- Yes. Every call is answered and scored for urgency, so a burst pipe or flooded kitchen is flagged ahead of a routine dripping-tap enquiry and sent straight to your Captiva app.
- Will it capture bathroom and boiler quote enquiries too?
- Yes. It takes the caller’s name, number, address and what they need, from a full bathroom refit to a boiler swap, so you can price the job without playing phone tag.
- Does it answer after hours and at weekends?
- Round the clock. Leaks don’t keep office hours, so a Sunday-night emergency is answered in your business name instead of going to the next plumber.
- What does an answering service for plumbers cost?
- A flat monthly plan with a 14-day free trial, no setup fee and cancel anytime. Far less than one missed bathroom refit or boiler job.
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters: name, number, location, job type and urgency.
- 3
You Get the Opportunity
The Captiva app notifies you straight away, and every lead is saved to your dashboard, organised and ready to action when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Simple pricing that pays for itself
One flat monthly fee. No setup costs, no contracts, cancel anytime.
Basic
For trades who only miss calls once they’re off the tools.
£49.99/month
- Out of hours call handling
- Keep your own business number
- Human-like voice with a local accent
- Trained on your business
- Confirmation text sent to every customer
- Free app to track your calls and insights on the move
- Book jobs straight into your calendar
Most Popular
Premium
For busy owner-operated trades who never want to lose an enquiry.
£99.99/month
- Everything in Basic
- 24/7 365 call handling
- Up to 500 minutes of calls a month
- Priority support
Coming Soon
Max
For trades with a high volume of enquiries, looking to automate more of their customer journey.
£249.99/month
- Everything in Premium
- Unlimited minutes
- Every call handled, not just the ones you miss
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call, day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
FAQ
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
No. Your calls are answered in a warm, natural Northern Irish or Irish voice. You pick who answers from Jimmy, Emily, Rory and Robyn, and you can hear each of them for yourself. We answer in your business name and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, and send you everything you need to know straight away, so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware. We work alongside the phone you already use.
Tell us your business details when you start your free trial and we set your account up ourselves, usually within 48 hours. You then switch on call forwarding from your mobile with one code, and your receptionist is live.
We’re built for trade enquiries: booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so you can follow up yourself.
Every business sets what we know and say: your services, your prices, your opening hours, who answers and how soon you’ll ring back.
Yes, and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only ever used to get the enquiry to you, never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee, no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.