Urgent faults sorted from routine bookings
A house with no power and a request for an extra socket need very different response times. Captiva scores each call’s urgency so you ring back the right one first.
Captiva for Electricians — Ireland & Northern Ireland
Up a ladder or in the attic? Your calls are still being answered.
Halfway through a rewire is no time to answer the phone. Captiva picks up your missed calls, captures the enquiry, and texts you the details — so no fault-finding job or certificate booking slips past you.
- Answers calls 24/7
- No setup fee
- Cancel anytime
- 14-day free trial
Sound familiar?
- Fault and no-power callouts are urgent — the caller rings down the list until someone answers.
- You lose good, repeat work — landlord EICRs and inspection bookings — simply because you were wired into a job.
- Working at height or in a crawl space means the phone stays in the van, and the voicemail stays empty.
How Captiva works for electricians
Certificate work booked while you work
EICRs, landlord certs, and periodic inspections are bread-and-butter repeat business. Captiva captures the property details and what’s needed, ready for you to confirm.
Professional answer, every time
Callers hear a polite, professional receptionist speaking for your business — not a dead line or a full mailbox — whether you’re on a domestic job or a site all day.
Electricians — your questions answered
- Can Captiva answer emergency electrical callouts?
- Yes. A no-power fault is scored as urgent and flagged to you first, ahead of routine work like an extra socket, then texted to your phone.
- Will it book EICR and inspection work?
- Yes — it captures the property details and what’s needed for EICRs, landlord certs and periodic inspections, ready for you to confirm.
- What if I’m up a ladder or in a crawl space?
- That’s exactly when Captiva picks up, in your business name, so no fault-finding job or certificate booking slips past while your phone’s in the van.
- How much is an answering service for electricians?
- A simple monthly plan with a 14-day free trial, no setup fee and cancel anytime — cheaper than losing one rewire to voicemail.
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters — name, number, location, job type and urgency.
- 3
You Get the Opportunity
You receive the enquiry by SMS straight away so you can respond when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Simple pricing that pays for itself
One flat monthly fee — no setup costs, no contracts, cancel anytime.
Basic
Ideal if you occasionally miss calls.
£49.99/month
- AI receptionist answers your missed calls
- Branded to your business
- Lead dashboard
- Instant push notifications for every lead captured
- Up to 20 captured calls a month
- Email support
Most Popular
Premium
Best for busy owner-operated trades who never want to lose an enquiry.
£79.99/month
- Everything in Basic
- Confirmation SMS sent to your customers
- Premium AI voice with human-like local accent
- Advanced lead dashboard
- Full transcript of all your missed calls
- Instantly recognise repeat callers and their previous enquiries
- Urgency scoring on every job
- Business insights & analytics dashboard
- Up to 60 captured calls a month
Max
Built for trades with a high volume of enquiries, looking to automate more of their customer journey.
£199.99/month
- Everything in Premium
- Unlimited calls captured, 24/7, 365
- Full customisation of our AI
- Advanced analytics & reporting
- Priority support
Coming Soon
- Automated scheduling assistant
- Full booking system integrated with your calendar
- WhatsApp integration for your customers
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call — day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
FAQ
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
We use natural, conversational AI. We answer in your business name, speak clearly and politely, and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, score how urgent the job is, and prompt you everything you need to know straight away — so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware — we work alongside the phone you already use.
Most trades are up and running within minutes. Tell us your business details when you start your free trial and we’ll have your AI receptionist live and answering missed calls in no time.
We’re built for trade enquiries — booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so nothing slips through the cracks and you can follow up.
Yes — on our higher tiers you can fully customise how we greet callers and the questions we ask, so we represent your business exactly the way you want.
Yes — and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only used for one thing — getting the enquiry to you — never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee — no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.