Built for Irish & Northern Irish Trades
We capture your jobs while you’re on the tools, driving, on the phone, on holiday, and more.
Captiva answers your calls, captures new enquiries, and notifies you in the app.
Every lead organised in one dashboard, 24/7, 365.
New Job Enquiry
Boiler not working
John Smith · Belfast
07700 900123
Urgent: no heatingMissed call handled
Quote requested for bathroom leak
- Answers calls 24/7
- Keep your own number
- No setup fee
- Cancel anytime
- 14-day free trial
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters: name, number, location, job type and urgency.
- 3
You Get the Opportunity
The Captiva app notifies you straight away, and every lead is saved to your dashboard, organised and ready to action when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Every unanswered call is a job going to someone else
When you can’t get to the phone, the work doesn’t wait. It goes down the road.
- 1 in 4calls go unanswered
Tradespeople miss around a quarter of incoming calls while up a ladder, driving or already with a customer.
- 69%won’t leave a voicemail
Seven in ten callers hang up without leaving a message. If nobody picks up, there’s nothing to ring back.
- 85%ring the next tradesperson
A missed caller rarely tries again. They move straight on to the next number, and whoever answers wins the work.
Captiva makes sure the opportunity isn’t lost.
Voicemail figure: research commissioned by Moneypenny, Small Business Call Report.
See what missed calls are costing you
An interactive calculator that turns missed calls into a real pound figure.
in missed work every month
That's revenue Captiva could help you win back by answering every call you miss, day or night.
Your AI already knows your business
Before Captiva answers a single call, it scans your website to learn your services, prices and the way you talk, so every conversation with your customers has full context from the very first word.
- Your services & specialities
- Opening hours & pricing
- The areas you cover
- The way your business talks
Every job, on your phone and at the desk
Every call Captiva answers lands as a job: who rang, what they need and what it’s worth. Read what was said and ring them back from the app when you’re out, or from the web dashboard when you’re at the desk. Same jobs, same numbers, always in sync.
- Jobs awaiting your action
- See what every job is worth
- Read every call, word for word
- Phone and web, always in sync
No robots.Real local voices.
Four natural voices from Northern Ireland and Ireland. Your customers get a proper conversation, press play and judge for yourself.
What you hear here is the voices your customers hear when you can’t get to the phone.
Simple pricing that pays for itself
One flat monthly fee. No setup costs, no contracts, cancel anytime.
Basic
Ideal if you occasionally miss calls.
- Your missed calls answered in your business name
- Keep your own business number
- Human-like voice with a local accent
- Every caller greeted with your business details
- Up to 20 answered calls a month
- Email support
Premium
Best for busy owner-operated trades who never want to lose an enquiry.
- Everything in Basic
- Confirmation text sent to your customers after every call
- Up to 60 answered calls a month
- Priority support
Max
Built for trades with a high volume of enquiries, looking to automate more of their customer journey.
- Everything in Premium
- Unlimited calls answered, 24/7, 365
- We answer every call on your behalf, not just the ones you miss
- Your receptionist, fully customised to your business
- First in line for everything we build next
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call, day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
Judge it on your own calls
No call centre, no offshore support desk. Captiva is built and run in Northern Ireland, and you don't have to take our word for anything: every call is written down word for word in the app.
- 14 days freeThe full product on your own line. No card details, no commitment.
- Every call, word for wordRead exactly what your receptionist said, on every single job.
- Cancel with one emailNo contracts, no notice period, no cancellation fees.
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
No. Your calls are answered in a warm, natural Northern Irish or Irish voice. You pick who answers from Jimmy, Emily, Rory and Robyn, and you can hear each of them for yourself. We answer in your business name and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, and send you everything you need to know straight away, so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware. We work alongside the phone you already use.
Most trades are up and running within minutes. Tell us your business details when you start your free trial and we’ll have your AI receptionist live and answering missed calls in no time.
We’re built for trade enquiries: booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so you can follow up yourself.
Yes. On our higher tiers you can fully customise how we greet callers and the questions we ask, so we represent your business exactly the way you want.
Yes, and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only ever used to get the enquiry to you, never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee, no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.