Breakdowns flagged and fast-tracked
A car that won’t start and a routine service are different calls. Captiva scores urgency, so stranded drivers get flagged for you to ring back the moment you’re free.
Captiva for Mechanics — Ireland & Northern Ireland
Under a car with the impact gun going? We’ve got the phone.
A busy workshop is no place to hear a ringtone. Captiva answers your missed calls, books in the job details, and texts you everything — so the breakdown, the service, and the diagnostic all end up in your diary instead of the garage down the road.
- Answers calls 24/7
- No setup fee
- Cancel anytime
- 14-day free trial
Sound familiar?
- A driver broken down at the side of the road rings garages one after another — whoever answers gets the job.
- You’re mid-job with oily hands and a car on the ramp; by the time you’re free, the caller has stopped ringing back.
- Servicing, pre-MOT prep, and diagnostics are steady bookings that arrive as quick calls you can’t always take.
How Captiva works for mechanics
Bookings taken over the noise
While the workshop is full of air tools and engines, Captiva quietly takes the caller’s name, number, vehicle, and what’s wrong — ready for you to confirm a slot.
The vehicle details up front
Make, model, and symptoms captured on the call and texted to you — so you can quote parts and labour before you even ring the customer back.
Mechanics — your questions answered
- Can Captiva answer while I’m under a car?
- Yes. When your hands are full, it picks up in your garage’s name, captures the enquiry and texts you the details — no missed bookings.
- Will it take service and pre-MOT bookings?
- Yes — it captures the vehicle make, model and what’s needed for servicing, pre-MOT checks and repairs, ready to slot into your diary.
- Does it handle breakdown and no-start calls?
- Yes, and it flags the urgent ones — a stranded driver who needs the car tomorrow is prioritised over a routine service.
- How much is an answering service for a garage?
- A flat monthly plan with a 14-day free trial and no setup fee — cheaper than the bookings lost while you’re on a job.
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters — name, number, location, job type and urgency.
- 3
You Get the Opportunity
You receive the enquiry by SMS straight away so you can respond when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Simple pricing that pays for itself
One flat monthly fee — no setup costs, no contracts, cancel anytime.
Basic
Ideal if you occasionally miss calls.
£49.99/month
- AI receptionist answers your missed calls
- Branded to your business
- Lead dashboard
- Instant push notifications for every lead captured
- Up to 20 captured calls a month
- Email support
Most Popular
Premium
Best for busy owner-operated trades who never want to lose an enquiry.
£79.99/month
- Everything in Basic
- Confirmation SMS sent to your customers
- Premium AI voice with human-like local accent
- Advanced lead dashboard
- Full transcript of all your missed calls
- Instantly recognise repeat callers and their previous enquiries
- Urgency scoring on every job
- Business insights & analytics dashboard
- Up to 60 captured calls a month
Max
Built for trades with a high volume of enquiries, looking to automate more of their customer journey.
£199.99/month
- Everything in Premium
- Unlimited calls captured, 24/7, 365
- Full customisation of our AI
- Advanced analytics & reporting
- Priority support
Coming Soon
- Automated scheduling assistant
- Full booking system integrated with your calendar
- WhatsApp integration for your customers
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call — day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
FAQ
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
We use natural, conversational AI. We answer in your business name, speak clearly and politely, and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, score how urgent the job is, and prompt you everything you need to know straight away — so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware — we work alongside the phone you already use.
Most trades are up and running within minutes. Tell us your business details when you start your free trial and we’ll have your AI receptionist live and answering missed calls in no time.
We’re built for trade enquiries — booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so nothing slips through the cracks and you can follow up.
Yes — on our higher tiers you can fully customise how we greet callers and the questions we ask, so we represent your business exactly the way you want.
Yes — and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only used for one thing — getting the enquiry to you — never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee — no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.