Breakdowns flagged and fast-tracked
A car that won’t start and a routine service are different calls. Captiva scores urgency, so stranded drivers get flagged for you to ring back the moment you’re free.
Captiva for Mechanics · Ireland & Northern Ireland
Under a car with the impact gun going? We’ve got the phone.
A busy workshop is no place to hear a ringtone. Captiva answers your missed calls, books in the job details, and sends it straight to your Captiva app, so the breakdown and the service end up in your diary instead of the garage down the road.
- Answers calls 24/7
- Keep your own number
- No setup fee
- Cancel anytime
- 14-day free trial
Sound familiar?
- A driver broken down at the side of the road rings garages one after another. Whoever answers gets the job.
- You’re mid-job with oily hands and a car on the ramp; by the time you’re free, the caller has stopped ringing back.
- Servicing, pre-MOT prep and diagnostics are steady bookings that arrive as quick calls you can’t always take.
How Captiva works for mechanics
Bookings taken over the noise
While the workshop is full of air tools and engines, Captiva quietly takes the caller’s name, number, vehicle and what’s wrong, ready for you to confirm a slot.
The vehicle details up front
Make, model and symptoms captured on the call and sent to your Captiva app, so you can quote parts and labour before you even ring the customer back.
Mechanics: your questions answered
- Can Captiva answer while I’m under a car?
- Yes. When your hands are full, it picks up in your garage’s name, captures the enquiry and notifies you in the Captiva app. No missed bookings.
- Will it take service and pre-MOT bookings?
- Yes. It captures the vehicle make, model and what’s needed for servicing, pre-MOT checks and repairs, ready to slot into your diary.
- Does it handle breakdown and no-start calls?
- Yes, and it flags the urgent ones. A stranded driver who needs the car tomorrow is prioritised over a routine service.
- How much is an answering service for a garage?
- A flat monthly plan with a 14-day free trial and no setup fee. Cheaper than the bookings lost while you’re on a job.
How It Works
- 1
Customer Calls
When a customer calls and you can’t answer, Captiva receptionist picks up instantly.
- 2
Captiva Qualifies
Our AI asks the right questions and captures every detail that matters: name, number, location, job type and urgency.
- 3
You Get the Opportunity
The Captiva app notifies you straight away, and every lead is saved to your dashboard, organised and ready to action when it suits you.
- 4
You Maximise Revenue
You convert more jobs, win more work and grow your revenue.
Simple pricing that pays for itself
One flat monthly fee. No setup costs, no contracts, cancel anytime.
Basic
Ideal if you occasionally miss calls.
£59.99/month
- Your missed calls answered in your business name
- Keep your own business number
- Human-like voice with a local accent
- Every caller greeted with your business details
- Up to 20 answered calls a month
- Email support
Most Popular
Premium
Best for busy owner-operated trades who never want to lose an enquiry.
£99.99/month
- Everything in Basic
- Confirmation text sent to your customers after every call
- Up to 60 answered calls a month
- Priority support
Coming Soon
Max
Built for trades with a high volume of enquiries, looking to automate more of their customer journey.
£249.99/month
- Everything in Premium
- Unlimited calls answered, 24/7, 365
- We answer every call on your behalf, not just the ones you miss
- Your receptionist, fully customised to your business
- First in line for everything we build next
Get started today
Stop missing jobs.
Start capturing every lead.
Join tradespeople across Northern Ireland using Captiva to answer every call, day or night, whether you're on site or off the tools.
No credit card required · Cancel anytime
FAQ
Frequently asked questions
The things trades ask us before getting started.
Still have a question? Get in touch and we'll be glad to help.
No. Your calls are answered in a warm, natural Northern Irish or Irish voice. You pick who answers from Jimmy, Emily, Rory and Robyn, and you can hear each of them for yourself. We answer in your business name and handle the call like a professional receptionist would.
The moment you can’t pick up, we answer, have a natural conversation to capture the job details, and send you everything you need to know straight away, so you can ring back the ones that matter when you’re off the tools.
Yes. You keep your number and simply forward unanswered calls to us. No new SIM, no new hardware. We work alongside the phone you already use.
Most trades are up and running within minutes. Tell us your business details when you start your free trial and we’ll have your AI receptionist live and answering missed calls in no time.
We’re built for trade enquiries: booking jobs, taking details and answering common questions. If a call falls outside what we can handle, we still capture the caller’s number and what they were after, so you can follow up yourself.
Yes. On our higher tiers you can fully customise how we greet callers and the questions we ask, so we represent your business exactly the way you want.
Yes, and by design. Calls are never audio-recorded: we keep a written transcript so you can see exactly what was said. Your customers’ details are stored securely on servers in the EU, only ever used to get the enquiry to you, never used for advertising and never sold, and you can ask us to delete them at any time. Read exactly how we handle call data in our privacy policy.
One flat monthly fee, no setup costs and no contracts. Start with a 14-day free trial (no card required) and cancel any time.